Frequently Asked Questions

Can I trust this brand?

She Bat's Lash Co.  has a lot in common with you.  We are a new company with years of experience with lashes.  I never could find anyone who were willing to share insightful information about the industry or the ability to preserve my purchase of lashes in local beauty supplies.  I started brand testing lashes and discovered their was Alteredego looks that were more durable, long lasting, and worth selling.  She Bat's Lash Co. trust and stands behind our lashes.

Is my contact information compromisd?

No, She Bat's Lash Co. do not share or sell your information. 

Will I receive tracking information? 

Yes, once your purchase is packaged and packing label is printed and a tracking number is generated.   You will then receive email notifying you your order has shipped. 

Are your lashes cruelty free?

Yes, per my manufacturer no animals are harmed to produce our lashes.

How does shipping work?

All items purchased ships out 3 to 5 days after initial order (weekends not included).  Note due to our current state in the US we ensure sterilization measures are adhered prior to shipping (Safety First)  Note:  Late shipments are frequent due to delayed postal deliveries.  Once you receive a tracking number your order has started its travel journey.